What is IRON & GLORY’S return/exchange policy?
Merchandise can be returned within 30 days after purchase with free return shipping with the exception of “final sale" items, such as engraved products, which cannot be returned. Items must be returned in salable condition.
How do I make a return?
Please email firstname.lastname@example.org with your order number and what items you'd like to return. We will provide a prepaid shipping label.
Can I return an international order?
Unfortunately we are unable to provide our international customers with a prepaid return label. As a result, international customers are responsible for return shipping. You can return merchandise within 30 days after your order has been received if the item is undamaged and unworn.
How long does it take to make a refund?
We strive to process refunds as quickly as possible. Once we've received the returned item(s), we will refund your credit card, which usually takes between 3 to 5 business days to process with your bank.
How can change something on my order?
If you need to change or cancel your order, please contact us immediately. We generally process orders within 48 to 72 hours. Once the order has been processed, we are unable to make any changes. We may be able to combine multiple orders and refund shipping before the order has shipped.